Do you have any questions or need advice? For a direct answer, you can view the most frequently asked questions below. Browse the topics for more questions and answers. If you still need help, please feel free to contact us.
The Rau Readers team is ready to help you!
Reading glasses +1.00 +1.50 +2.00 +2.50 +3.00
Blue filter glasses +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
Sunglasses +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
Take the Rau Readers reading test here.
If you have had an eye test in the past, you may have received a glasses prescription, invoice or glasses card showing your prescription.
Our (reading) glasses range from +1.00 to +3.00.
Yes, the blue light filter glasses and sunglasses.
Yes, these are available in the following strengths: +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
The glasses are designed in such a way that the fit is perfect for most people. So you choose your glasses based on taste and feeling. If you don't like the glasses, you can always exchange them for a different frame.
You will receive your glasses within 1 to 3 working days.
Yes, that's possible. Go to returns in your account.
Yes, you will find our store in the center of Groningen, the Netherlands.
RAU readers brandstore
Akerkhof 41
9712 BC Groningen
Glasses strength
Take the Rau Readers reading test here.
If you have had an eye test in the past, you may have received a glasses prescription, invoice or glasses card showing your prescription.
Our (reading) glasses range from +1.00 to +3.00.
Reading glasses +1.00 +1.50 +2.00 +2.50 +3.00
Blue filter glasses +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
Sunglasses +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
Take the Rau Readers reading test here.
Or visit your nearest optician for an eye test.
Yes, that's possible. But please note, we only have reading glasses. These are only plus + strengths and the glasses do not contain a cylinder. Good reading glasses correct your eye defect, so that you can see and read well up close and can therefore not be used for seeing far away.
No, unfortunately not (yet).
No, the glasses do not have a cylinder.
Yes, the blue light filter glasses and sunglasses.
Frames and lenses
If it becomes increasingly difficult to read small letters, it is time for reading glasses. Good reading glasses correct your eye defect, so that you can see and read well up close.
Blue light filter glasses partly reflect the blue light from a screen, giving your eyes more peace. Glasses with a blue light filter are available for all types of eye disorders. Have you no strength? Then choose a frame without prescription with a blue light filter.
Nee, one-size fits all.
The glasses are designed in such a way that the fit is perfect for most people. So you choose your glasses based on taste and feeling. If you don't like the glasses, you can always exchange them for a different frame.
Optically high-quality plastic with anti-reflection and a hardening layer.
Yes, the blue light filter glasses and sunglasses.
No, unfortunately not (yet).
No, our (reading) glasses range from 0.00 to +3.00.
No, unfortunately not (yet).
Yes, these are available in the following strengths: +0.00 +1.00 +1.50 +2.00 +2.50 +3.00
Optically high-quality plastic Category 3.
Blue light filter glasses partly reflect the blue light from a screen, giving your eyes more peace. Glasses with a blue light filter are available for all types of eye disorders. Have you no strength? Then choose a frame without prescription with a blue light filter.
Place an order
Simply via this website. Choose your favorite glasses(s) and follow the steps. You will receive your order within 3 working days.
Yes, your glasses are delivered in a cardboard box containing a glasses bag that can also be used for cleaning the glasses.
Yes, that's possible.
Yes, unless something is out of stock. In that case you will receive a notification about this.
You can change your address in your RAU Readers account.
Within an hour of placing your order, you will receive an order confirmation by email with the details of your order. If you have received an order confirmation, your order has been successful. If you ordered more than an hour ago and you have not received an order confirmation, please contact our customer service.
As soon as we have received your order, you will always receive an order confirmation by e-mail. You can find an overview of all your orders in your Rau Readers account.
Delivery
Our glasses are shipped with Fedex.
We deliver worldwide.
For orders under €60 within Europe, we charge €4.95 shipping costs. We do not charge shipping costs for orders over €60.
Return costs will be deducted from the amount to be refunded.
1 to 3 working days.
You will receive an email with a track-and-trace code or go to your Rau Readers account to track your order.
Then we try to deliver it to the neighbors or it goes to a FedEx collection point.
Please contact our customer service or Fedex.
You can change your address in your RAU Readers account.
Exchanges and returns
Yes, this is possible via your Rau Readers account.
To make a return, go to your RAU Readers account and follow the return instructions.
No, return costs will be deducted from the amount to be refunded.
Yes, this is always possible.
Once we receive the returned order, we will refund the amount within 5 working days
Via the same route as you paid.
No, return costs will be deducted from the amount to be refunded.
You can exchange your glasses for a different prescription or return them within 14 days.
Please contact our customer service, we will be happy to help you.
Warranty and repair
You have a two-year manufacturer's warranty.
The moment you receive the glasses.
Manufacturing defects.
No, unfortunately that is not possible.
No, unfortunately that is not possible.